This component allows you to convert texts to audio. The voice types are categorized by the language they read the texts in, and it has a mode that allows saving the resulting audio into a variable for use in other components that play audio.

It is located in the group of components called “Cognitive” and is available in voice routing types.

 

Configuration #

The component has two modes: PLAY mode and REC mode. These are selected from the “TTS Type” field.

  1. In PLAY mode, it only plays the audio of a text converted to speech. It is configured as follows:
  2. Select the desired voice type or model. The language of the voice type is defined at the beginning of its name.
  3. Write the text you want to convert to audio. This field allows writing variables to play the data in the voice according to its value.
  4. The “Play” icon allows you to play the text converted to speech.
  5. Click “Save TTS Configuration” to apply the changes.

 

The REC mode, in addition to playing the audio of the text converted to speech, saves the audio into a variable for later use, for example, in a “Play Audio” component. This mode allows cost-saving as the audio can be stored in a variable and used in multiple parts of the flow without generating many audios with the same information. It is configured as follows:

  1. Enter a variable name where you want to store the audio.
  2. Select the voice type. The language of the voice type is defined at the beginning of its name.
  3. Enter the text you want to convert to audio. This field allows writing variables to play the data in the voice according to its value.
  4. The “Play” icon allows you to preview the text converted to speech.
  5. Click on “Save TTS Configuration” to apply the changes.

 

To view the report regarding the usage of the component, follow these steps:

  1. Go to the “Reports” section.
  2. Select the date range.
  3. Click on the “Diagram Reports” tab.
  4. Choose the “CDR TTS” report type.
  5. Generate the report.
  6. View the report in the columns on the right-hand side.

TABLE OF CONTENTS

This component allows you to convert texts to audio. The voice types are categorized by the language they read the texts in, and it has a mode that allows saving the resulting audio into a variable for use in other components that play audio.

It is located in the group of components called “Cognitive” and is available in voice routing types.

 

Configuration #

The component has two modes: PLAY mode and REC mode. These are selected from the “TTS Type” field.

  1. In PLAY mode, it only plays the audio of a text converted to speech. It is configured as follows:
  2. Select the desired voice type or model. The language of the voice type is defined at the beginning of its name.
  3. Write the text you want to convert to audio. This field allows writing variables to play the data in the voice according to its value.
  4. The “Play” icon allows you to play the text converted to speech.
  5. Click “Save TTS Configuration” to apply the changes.

 

The REC mode, in addition to playing the audio of the text converted to speech, saves the audio into a variable for later use, for example, in a “Play Audio” component. This mode allows cost-saving as the audio can be stored in a variable and used in multiple parts of the flow without generating many audios with the same information. It is configured as follows:

  1. Enter a variable name where you want to store the audio.
  2. Select the voice type. The language of the voice type is defined at the beginning of its name.
  3. Enter the text you want to convert to audio. This field allows writing variables to play the data in the voice according to its value.
  4. The “Play” icon allows you to preview the text converted to speech.
  5. Click on “Save TTS Configuration” to apply the changes.

 

To view the report regarding the usage of the component, follow these steps:

  1. Go to the “Reports” section.
  2. Select the date range.
  3. Click on the “Diagram Reports” tab.
  4. Choose the “CDR TTS” report type.
  5. Generate the report.
  6. View the report in the columns on the right-hand side.

TABLA DE CONTENIDO
TABLA DE CONTENIDO

This component allows you to convert texts to audio. The voice types are categorized by the language they read the texts in, and it has a mode that allows saving the resulting audio into a variable for use in other components that play audio.

It is located in the group of components called “Cognitive” and is available in voice routing types.

 

Configuration #

The component has two modes: PLAY mode and REC mode. These are selected from the “TTS Type” field.

  1. In PLAY mode, it only plays the audio of a text converted to speech. It is configured as follows:
  2. Select the desired voice type or model. The language of the voice type is defined at the beginning of its name.
  3. Write the text you want to convert to audio. This field allows writing variables to play the data in the voice according to its value.
  4. The “Play” icon allows you to play the text converted to speech.
  5. Click “Save TTS Configuration” to apply the changes.

 

The REC mode, in addition to playing the audio of the text converted to speech, saves the audio into a variable for later use, for example, in a “Play Audio” component. This mode allows cost-saving as the audio can be stored in a variable and used in multiple parts of the flow without generating many audios with the same information. It is configured as follows:

  1. Enter a variable name where you want to store the audio.
  2. Select the voice type. The language of the voice type is defined at the beginning of its name.
  3. Enter the text you want to convert to audio. This field allows writing variables to play the data in the voice according to its value.
  4. The “Play” icon allows you to preview the text converted to speech.
  5. Click on “Save TTS Configuration” to apply the changes.

 

To view the report regarding the usage of the component, follow these steps:

  1. Go to the “Reports” section.
  2. Select the date range.
  3. Click on the “Diagram Reports” tab.
  4. Choose the “CDR TTS” report type.
  5. Generate the report.
  6. View the report in the columns on the right-hand side.