This component allows you to add activity codes to code the customer contact. It is important for setting the completion of the ACW (After Call Work) state for agents.

It is located in the group of components called “Basic” and is only available for Agent Scripting.

 


This component allows you to add activity codes to code the customer contact. It is important for setting the completion of the ACW (After Call Work) state for agents.

It is located in the group of components called “Basic” and is only available for Agent Scripting.

 


This component allows you to add activity codes to code the customer contact. It is important for setting the completion of the ACW (After Call Work) state for agents.

It is located in the group of components called “Basic” and is only available for Agent Scripting.