This component is used to transfer the call to an extension within the same operation or to a mobile phone number.
It is located in the component group called “Basics” and is available only for the “Voice” routing type.

 

Configuration #

  1. You can enter an extension number that exists in your operation or a mobile phone number. The client will be transferred to that extension or phone number.
  2. Apply the changes made.

It can be used in cases where it is necessary to transfer to the agent’s personal phone number, for example, if a visit is required

TABLE OF CONTENTS

This component is used to transfer the call to an extension within the same operation or to a mobile phone number.
It is located in the component group called “Basics” and is available only for the “Voice” routing type.

 

Configuration #

  1. You can enter an extension number that exists in your operation or a mobile phone number. The client will be transferred to that extension or phone number.
  2. Apply the changes made.

It can be used in cases where it is necessary to transfer to the agent’s personal phone number, for example, if a visit is required

TABLA DE CONTENIDO
TABLA DE CONTENIDO

This component is used to transfer the call to an extension within the same operation or to a mobile phone number.
It is located in the component group called “Basics” and is available only for the “Voice” routing type.

 

Configuration #

  1. You can enter an extension number that exists in your operation or a mobile phone number. The client will be transferred to that extension or phone number.
  2. Apply the changes made.

It can be used in cases where it is necessary to transfer to the agent’s personal phone number, for example, if a visit is required